Last Updated: [1 15, 2021]

This Privacy Policy explains how XINKANGMEI (“we,” “us,” or “our”) collects, uses, shares, stores, and protects personal information when you visit www.chicseekbeauty.com, place an order, contact customer service, subscribe to marketing communications, or otherwise use our services.

Please read this Privacy Policy carefully. By using the website, you acknowledge the practices described below.

1. Information We Collect

Depending on how you interact with the website, we may collect the following information:

Information You Provide

  • Name, email address, telephone number, and account details
  • Billing and shipping addresses
  • Order details, purchase history, returns, and refund information
  • Payment and transaction information
  • Product reviews, survey responses, and customer service communications
  • Marketing preferences and information submitted through forms

Complete payment-card information is generally processed by authorized third-party payment providers and may not be stored directly by us.

Information Collected Automatically

When you visit the website, we may automatically collect:

  • IP address
  • Browser and device information
  • Operating system
  • Referring and exit pages
  • Pages viewed and time spent on the website
  • Shopping-cart activity and interactions with website features
  • Cookie identifiers and similar technical information

Information Received from Third Parties

We may receive information from payment processors, logistics providers, analytics providers, advertising partners, social media platforms, and other service providers involved in operating the website and fulfilling orders.

2. How We Use Your Information

We may use personal information to:

  • Process payments and fulfill orders
  • Arrange shipping, delivery, returns, and refunds
  • Create and manage customer accounts
  • Respond to questions and provide customer support
  • Send order confirmations and service-related communications
  • Improve website performance, products, and customer experience
  • Detect fraud, misuse, and security incidents
  • Comply with accounting, tax, legal, and regulatory obligations
  • Send marketing communications where permitted or with your consent
  • Measure advertising and understand how visitors use the website

Where applicable, we process personal information based on contractual necessity, consent, compliance with legal obligations, and our legitimate business interests.

3. Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, analyze website traffic, improve performance, and support marketing activities.

Cookies may include:

  • Essential cookies: Required for website functions such as checkout, security, and account access.
  • Preference cookies: Remember language, region, and other settings.
  • Analytics cookies: Help us understand website usage and performance.
  • Advertising cookies: Support relevant advertising and campaign measurement.

You can manage non-essential cookies through the cookie-preference tool, where available, or through your browser settings. Disabling certain cookies may affect some website functions.

4. How We Share Information

We may disclose personal information to third parties only as reasonably necessary for the purposes described in this Policy, including:

  • Website hosting and e-commerce service providers
  • Payment processors and fraud-prevention providers
  • Warehouses, shipping carriers, and logistics partners
  • Customer-service and communication providers
  • Analytics, advertising, and marketing partners
  • IT, cybersecurity, accounting, legal, and professional advisers
  • Government authorities where disclosure is legally required

These parties may process information only for the services they provide or as otherwise permitted by applicable law.

We may also transfer information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

5. Marketing Communications

Where permitted, we may send promotional emails or other marketing communications.

You can unsubscribe at any time by selecting the unsubscribe link in a marketing email or contacting us. You may still receive non-promotional messages relating to orders, account security, customer service, or important website updates.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill the purposes described in this Policy
  • Complete transactions and provide requested services
  • Maintain business and financial records
  • Resolve disputes and enforce agreements
  • Meet legal, tax, accounting, and regulatory requirements

Retention periods may vary according to the type of information and the reason it was collected.

7. International Data Transfers

The website, service providers, and business operations may be located in different countries. As a result, personal information may be transferred to and processed in countries outside your place of residence.

Where required by applicable law, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized transfer mechanisms.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure. Customers are responsible for protecting their account credentials and should contact us promptly if they suspect unauthorized account activity.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information held about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Restrict or object to certain processing
  • Withdraw consent where processing is based on consent
  • Request a portable copy of certain information
  • Opt out of certain targeted advertising, sale, or sharing practices
  • Appeal a decision relating to a privacy request
  • Lodge a complaint with a relevant data-protection authority

The GDPR and UK GDPR require organizations to explain their processing purposes, retention practices, recipients, and applicable rights. California law may provide rights to know, correct, delete, opt out of sale or sharing, and limit certain uses of sensitive personal information.

To submit a privacy request, contact us using the details at the end of this Policy. We may need to verify your identity before completing the request. You may also use an authorized agent where permitted by law.

We will not discriminate against you for exercising an applicable privacy right.

10. Your Privacy Choices

Where required, you may manage cookie preferences or opt out of activities treated as targeted advertising, sale, or sharing through:

  • The website’s cookie-preference settings
  • A “Your Privacy Choices” or similar footer link
  • A recognized browser-based opt-out preference signal
  • The contact information provided below

California regulations recognize browser-based opt-out signals as a method for requesting that businesses stop selling or sharing personal information when the relevant requirements apply.

11. Children’s Privacy

The website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13 without legally required parental consent.

If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.

COPPA applies to certain websites and online services directed to children under 13, as well as general-audience services that knowingly collect personal information from children in that age group.

12. Third-Party Websites

The website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy, security, or content practices of third parties. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices, technology, services, or legal obligations.

When changes are made, the revised version will be posted on this page and the “Last Updated” date will be changed. Where required, we will provide additional notice or request consent.